Who can live at Nine?
Every student older than 18 years old of age, currently enrolled at a university or language program in Lisbon.
Do I have to sign a contract?
Yes, according to Portuguese law, every person renting a room must have a valid contract for the time of their stay.
What is the duration of the contract?
At Nine Student Living, the minimum contract period we offer is 4 months throughout the academic year. For students taking a summer course or internship, shorter contracts are available.
What is included?
Free high-speed WIFI, access to common rooms, kitchen and courtyard.
Water, gas and electricity are also included, but with a limit of €50 per person/month (calculated per room). It is a large limit that will provide more than enough comfort for your stay at Nine Student Living (as long as you don’t forget to turn off your lights or leave the water running then you should be fine!).
Each room will come with pillows and a duvet. For hygiene purposes we will not provide bed sheets.
For the kitchen, the main instruments (pans, bowls, trays etc.) will be provided. Plates and cutlery will not be included.
However, when reserving your room, you can request these optional extras to be provided by us, at a reasonable price, and ready for you at check in.
How can I receive my mail?
Our office staff will collect and sort your mail for you. Each resident has a secure mailbox, which they share with around 5 students living in the building.
Am I allowed to have guests?
You are allowed to invite as many guests as you would like throughout the day. You are also allowed to have overnight guests however you will need to inform the Nine Operations Team via email beforehand and ask for authorization.
What Documents do I need to check In?
To check in you will need to have a copy of your passport, VISA (If you are not EU resident), and proof of university enrollment (or internship).
Do I have to pay anything in advance?
Once you book your stay online, you have up to five days to pay the rental deposit of 400 EUR. This deposit will be refunded to you upon check out, providing your room is left in the same condition as when you checked in. We also require a registration fee of 40 euros to cover the Lisbon rental tax.
What is the cancellation policy?
Your rental deposit will be fully refunded if a cancellation is made 60 days before check-in. If cancellation is made between 60 and 30 days prior to check-in, 50% of the deposit will be refunded to you.
Cancellations made 30 days or less prior to check-in date receive no refund of deposit.
Do I need a a Guarantor?
No, you will not need a guarantor.